Privacy + Cookies Policy
This privacy policy applies to information we collect about you when you use our website, apps we offer, and social media we participate in.
What Personal Information Do We Collect?
We collect your personal information (and that of your travel companions) that is provided to us either by you, your employer, or your travel sponsor as applicable, in order to provide you with the products and services you have requested. in most cases, it consists of your full legal name, address, email, phone numbers, and credit card information. We may also collect your employer or sponsors name, passport number, driver's license or other government-issued ID numbers, date of birth, gender, arrival and departure locations, times, airline, hotel or car rental frequent loyalty numbers, seat assignments, known traveler and global entry number, and other related travel information.
Information We May Collect Through Automatic Data Collection Technology:
We may collect other information such as your IP address, search terms, and site pages when you visit us. The technologies we use for this automatic data collection may include cookies and log in data. We may use Google Analytics, which collects the cookie data. You can visit: https://policies.google.com/technologies/partner= sites for an explanation of how Google collects and uses data. By using our website, you consent to our use of cookies.
We may also use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our website's Terms and Conditions or to; a) fulfill a government request; b) conform with the requirements of the law or legal process; c) protect or defend our legal rights or property, our website or other users.
How Do We Use Preference-Based Advertising, Analytics, and Services?
We do not currently share the information that we collect for preference-based advertising purposes nor do we have any plans to do so.
Who Do We Share Your Information With and Why?
Travel Suppliers: We share your personal information as necessary with airlines, hotels, car rental companies, and other providers for whose services you have requested our assistance. We enter this information in the Global Distribution System (GDS) which passes it on to the travel suppliers.
Email communications: We may share your email contact information with our partners to assist with marketing our products and services. you may unsubscribe from receiving future commercial email communications from us by clicking the 'unsubscribe' link included at the bottom of any marketing emails. However, we reserved the right to send you transactional emails such as customer service communications in reference to the products or services you have purchased.
Transfer of Assets: We do not sell or lease personal information or provide a list of our customers to third parties. However, if another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Other sharing: We may also share your information to protect and defend our rights and property.
Your California Privacy Rights:
List of Third Parties: If you are a resident of the State of California, you may obtain a list of all third parties to which we have disclosed certain personally identifiable information as defined under California law during the preceding year for their party's direct marketing purposes, if any. You may request the information in writing at turningtidetravel@gmail.com
Corrections: If you wish to make corrections to any personal information you have provided contact us at turningtidetravel@gmail.com
Do Not Track Disclosures: We do not take any particular action based on browser-based Do Not Track (DNT) Notices, nor do we track your use of other websites.
Changes to this Policy: We may from time to time make changes to the Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. We will post any revised version of this Privacy Policy on our website. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes we may provide more prominent notice or obtain your consent, if required by law.
2011 California Code
Business and Professions Code
DIVISION 7. GENERAL BUSINESS REGULATIONS [16000 - 18001]
ARTICLE 2.6. Sellers of Travel
Section 17550.20
(a) Not less than 10 days prior to doing business in this state, a seller of travel shall apply for registration with the office of the Attorney General by filing with the Consumer Law Section the information required by Section 17550.21 and a filing fee of one hundred dollars ($100) for each location from which the seller of travel conducts business. A late fee of five dollars ($5) per day, up to a maximum of five hundred dollars ($500), shall be paid for each day after the time specified by this section until the filing fee and the information required by Section 17550.21 are received. No registration shall be issued or approved until the late fee, and the filing and late fees for each year the seller of travel operated without being registered, have been paid. A seller of travel shall be deemed to do business in this state if the seller of travel solicits business from locations in this state or solicits prospective purchasers who are located in this state.
(b) Registration shall be valid for one year from the effective date thereof shown on the registration issued by the office of the Attorney General and may be annually renewed by making the filing required by Section 17550.21 and paying a filing fee of one hundred dollars ($100) for each location from which the seller of travel conducts business. A late fee of five dollars ($5) per day, up to a maximum of five hundred dollars ($500), shall be paid for each day after the time specified by this section until the filing fee and the information required by Section 17550.21 are received. No registration shall be renewed until the late fee, and the filing and late fees for each year the seller of travel operated without being registered, have been paid.
(c) Whenever, prior to the expiration of a seller of travel's annual registration, there is a material change in the information required by Section 17550.21, the seller of travel shall, within 10 days, file an addendum updating the information with the Consumer Law Section of the office of the Attorney General.
(d) (1) Not less than 10 days prior to the transfer or sale of any interest in a seller of travel, the selling or transferring owner shall file with the office of the Attorney General, Seller of Travel Program, a notice of encumbrance, sale, or transfer of ownership, using a form provided for that purpose by the office of the Attorney General. The notice shall provide the information required pursuant to subdivision (d) of Section 17550.21 as to each transferee.
(2) Until the time the notice of encumbrance, sale, or transfer of ownership required in paragraph (1) is filed as required, the selling, encumbering, or transferring owner is responsible for all acts of and obligations imposed by law on the transferee sellers of travel to the same extent as they would have been responsible had there been no transfer, sale, or encumbrance.
(e) The office of the Attorney General shall suspend the registration of any seller of travel who (1) fails to make any payment required pursuant to Article 2.7 (commencing with Section 17550.35) or (2) submits a check in payment of a registration fee or late fee required by this section that is not honored by the institution on which it is drawn. The Attorney General shall provide written notice to the seller of travel by first-class mail at the seller of travel s place of business set forth in the registration statement that the seller of travel s registration has been suspended until all fees that are due have been paid. The registration of the seller of travel shall be suspended until all such payments due have been collected.
(f) The Attorney General may, at his or her discretion and subject to supervision by the Attorney General or his or her delegate, contract out all or any part of the processing of registrations required by this section.
(g) This section does not apply to an individual, natural person who meets all of the following conditions:
(1) Has a written contract with a registered seller of travel to act on that registered seller of travel s behalf in offering or selling air or sea transportation and other travel goods or services in connection with the transportation.
(2) Acts only on behalf of a registered seller of travel with whom the person has a written contract in the offer or sale to a passenger of air or sea transportation and other goods or services in connection with the transportation and sells no other air or sea transportation or travel services to that passenger.
(3) Provides air or sea transportation or travel services that are offered or sold pursuant to the official agency appointment of the registered seller of travel with whom the person has a written contract.
(4) Does not receive any consideration for air or sea transportation or other travel services from the passenger.
(5) Requires the passenger to pay all consideration for air or sea transportation or other travel services directly to the air carrier or ocean carrier or to the registered seller of travel.
(6) Discloses both of the following:
(A) The person is acting on behalf of a registered seller of travel.
(B) The name, address, telephone number, and registration number of the registered seller of travel on whose behalf the person is acting.
The person shall make the disclosures required by this paragraph in writing to the passenger at the same time the passenger receives notice under Section 17550.13. If the person transacts business in this state on the Internet, the disclosures also shall appear on the home page of the person s Website and shall be prominently set forth in the first electronic mail message sent to the passenger that refers to the passenger's purchase of air or sea transportation or travel services.
(h) Whenever the Attorney General determines that a registration application is accurate and complete, the application shall be processed and a registration certificate shall be issued to the seller of travel within 21 days.
This Privacy Policy was last updated on June 1st, 2023